Frequently Asked Questions (FAQ’s)

Working with Us

  1. How can I benefit from working with American Business Marketing?
  2. How do I hire your company without even meeting you?
  3. How is American Business Marketing different from other web companies?
  4. What are the main benefits of hiring your company?
  5. What are the services American Business Marketing offers? What sort of projects you’ve worked upon so far? What all it takes for ensuring success in this web-centered, digital world of E-commerce?
  6. What are the technologies American Business Marketing are proficient in?
  7. What is the response time for your communication?
  8. Why should I hire American Business Marketing?
How can I benefit from working with American Business Marketing?
American Business Marketing assures that your projects will be done on time, on budget, and in accordance with international programming standards.

You can hire American Business Marketing for your web projects ranging from a simple utility to a total automation of your business.

Our process is confidential and reliable. The copyright on the final project belongs to you.

Also, due to the abundant of talents we work with, American Business Marketing can offer you an attractive price.

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How do I hire your company without even meeting you?
We offer a team of adept professionals who follow established processes along with having a reliable and solid infrastructure and a strategic initiatives by cutting your costs drastically which are something not viable for in-house development. Virtual Internet firms are a natural offspring of this logistical problem facing businesses.

We follow all legal procedures in respect to each client's local and international law. We use trusted 3rd party payment processors to process payments and provide a payment plan solution that ensures all risk are eliminated for all parties.

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How is American Business Marketing different from other web companies?
  • The approach we use allows us to develop more reliable solutions in less time and with less developers, thus saving your time and budget
  • All our developers are highly skilled and experienced specialists
  • All the projects we have been involved in have been successfully completed
  • We can be easily contacted at any stage of the development process - moreover, we are always at reach even after we have completed your project

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What are the main benefits of hiring your company?
Today's organizations are finding ways to cut costs and obtain higher productivity from skilled resources. Other requirements include risk minimization, and accelerating time-to-market for products. Hiring us helps companies meet these objectives by providing:

  • Cost effectiveness - Salaries of Web Developers and IT professionals are significantly lower than our competitors
  • Best Practices - our company are focused heavily on quality and continuous process improvement, our development operate at high levels of efficiency, predictability, and reliability
  • Risk minimization- High process maturity greatly reduces the risk of project failures and provides significant advantage when managing service level agreements
  • 24x7 operations - We have development teams around the globe. There is a time differential between these destinations which translates into a 24/7 operation for your projects

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What are the services American Business Marketing offers? What sort of projects you’ve worked upon so far? What all it takes for ensuring success in this web-centered, digital world of E-commerce?
It's not just about technology, skills and talent for creating well designed and elegant web sites, web application development and mobile application development. A perfect combination of a sound business vision, skills and ability for leveraging that vision into a service that has economic impact is how we deliver results. Services we offer, our success stories, portfolios testimonials and case studies are what you must reference to for knowing more about us.

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What are the technologies American Business Marketing are proficient in?
American Business Marketing has worked on diverse technology platforms and builds, which enables us to deliver best-in-class services to our clients. We have worked extensively for clients in the following technology areas:

  • Web-based technologies
  • Client/Server applications
  • Web services

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What is the response time for your communication?
The response time to an email is usually within 12 hours, whereas IM chat is instant with no response time at all. We are available virtually 24/7 for the purpose of responding to customer inquiry.

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Why should I hire American Business Marketing?
While most studies and researches suggest contracting a web development firm have tremendous advantageous, the question arises as to which firm should I trust for the development job? It's a known and acknowledged fact that choosing the right partner is essential in ensuring the success of your business overall growth and success.

Considering this very understanding, you may spend a fair amount of time studying the data and holding discussions with those you think may be truly helpful for you in choosing the right vendor or partner. The other option may be to consider hiring American Business Marketing - the trusted web development firm with over seven years of experience. Choosing us would not only save you precious time, but would also ensure faster and better ROI for you.

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Web Development

  1. How a redesign can be beneficial for a website and/or web application? How a customer can support the team help keep a web site updated and fresh?
  2. I am not selling anything online do I still need a website?
  3. Website Submission
  4. What is included in custom web development?
  5. What’s required for transforming a web site from an ordinary online brochure to a fully fledged E-commerce site?
How a redesign can be beneficial for a website and/or web application? How a customer can support the team help keep a web site updated and fresh?
After you have realized that a more communicative web site is what you need, you would probably be perplexed as to whether to get it rebuilt from scratch or just revamp it by adding new sections to it. You may consider either redesigning or rebuilding your web site or even make a cooperative effort for updating the content present on your web site and provide it with a fresh and captivating look through the year.

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I am not selling anything online do I still need a website?
We strongly suggest that you should because the majority of today’s customers research the internet for product and service information before they buy. A website can serve as a digital portfolio of your business and the work that you do. It pre-sells your product and service before the prospect calls you so it saves you tremendous amount of time on redundant explanations of the kind of work you do. It is the most affordable and convenient form of lead generation, follow ups and management available in today’s marketplace.

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Website Submission
After you publish, make sure search engines know you’re ready for visitors.Submitting your site puts your business in the running for a place in their search results (though not even we can guarantee if or where your site will appear). Don’t wait! Search engine indexing can take weeks, sometimes longer, so go ahead and publish and submit your site, even if you’ve got some polishing to do. We’ve made submission easy — in fact, if you build your site with Site Solution, we’ll submit you to Yahoo!, Google, MSN, and Ask automatically when you publish. If you’re using another site building tool, you can easily submit yourself: If your site is published, you’ll see a submit link both at the top of this page and in the Site Traffic module of your Home tab. You can resubmit every 48 hours.

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What is included in custom web development?
This happens more often than people thinks. Many times a web site does not fit into a specific category. The web site may be unique with specialized features that communicates its aim for a specific business model.

These sites may include online portals, stores, relationship sites, customer support apps, distribution network, ERP system, CRM system, and just any other different ones. Some web applications could be industry specific such as healthcare, law,  finance, real estate, logistics, art, food, and other industries.

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What’s required for transforming a web site from an ordinary online brochure to a fully fledged E-commerce site?
A web site can be helpful in creating multiple channels for promoting your products and services. Besides the online store, your web site can help you manage your inventory and process orders for you. You can start with a simple online store that hosts a catalog of products you offer, an online payment option, and a shopping cart. Later you may consider adding more features to the web site to accommodate your growing business needs.

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Internet Marketing

  1. Can I reach my business prospects/prospective customers in the farthest corners of world just by making my presence on the web?
  2. Is your website is getting numerous hits and still you have no idea whether those hits were made by targeted customers? Here’s how to find out
  3. My business are doing great why should I need a website?
  4. What should I expect from Internet marketing?
Can I reach my business prospects/prospective customers in the farthest corners of world just by making my presence on the web?
Yes, strategic marketing coupled with proactive online promotions can certainly enhance the visibility of your web site on the web. Search Engines such as Google, Yahoo, etc. can render your web identity the visibility on the web it actually needs and thus help you reach global audience. Is web site promotion all about meta tags? To know more about promoting your website on various prominent search engines just contact us to know more.

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Is your website is getting numerous hits and still you have no idea whether those hits were made by targeted customers? Here’s how to find out
It is not all about pulling more traffic to a web site. What's important is to draw targeted footprints to your website and the target audience must able to reach your web site. How would you ensure that your business prospects are accessing your site?

Moreover, once these business prospects visit your website, the site should keep them engaged and the result should be a conversion such as to contact you or purchase something. For this to happen, your website must appeal to your audience. This means by providing a personalized customer experiences. Whether it's a more interactive and communicative web site by the use of technology that helps you achieve this, or by a web site that interacts with the customers in their own language!

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My business are doing great why should I need a website?
If your business are doing really well and can barely handle all the customers its getting then you have a problem many of us wish to have. Then congratulations, you must be doing something right. The truth is not all businesses need a website. Your market might be more responsive to your method of advertising than on the internet. However, this may also mean there is a good percentage of your market segment you underserved, unreached and undeveloped because of the lack of exposure. A website can help increase your business brand awareness, market positioning and ensure the proper image is instilled into your business roots. Having a website is more beneficial than not having one at all.

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What should I expect from Internet marketing?
Realize that marketing and advertising is not something you can put off until you have more money because marketing and lead generation are the life blood of your business. After a campaign is launched the results are not instantaneous, it require some time to nurture your market and targeted audiences. For new businesses, your revenue is weak, your budget is tight, getting your business name and product into the minds of potential customers is paramount. We can help you strategically get the most exposure for your advertising dollar.

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Projects

  1. Am I allowed to define/enforce coding standards we follow on your developers? If yes, what can be done in case they aren’t able to adhere to our standards.
  2. Can I access the code during development cycle? In case yes, then what method of version control you would use for sharing the code?
  3. Do you also offer source code for various applications?
  4. Do you also provide a document of formal technical specification?
  5. Do you provide daily progress reports outlining the completed as well as outstanding work?
  6. How do I improve and enhance the productivity in my company with Internet?
  7. How do you handle change request and changes in project?
  8. How would you receive my work?
  9. What info would you need from me?
Am I allowed to define/enforce coding standards we follow on your developers? If yes, what can be done in case they aren’t able to adhere to our standards.
In normal case, our employees have to follow the coding standards as defined by our SEPG (Software Engineering Process Group). However, in case the team is required to follow your prescribed standards, it can be done for you for sure.

It's our standard practice that if the team fails to adhere to the set standards, we ensure to not bill you for the time that goes in to the correction of the code. We do understand that we can't ever completely make up for the time that's been wasted and therefore our system and processes focus towards ensuring that such instances don't occur in the first place.

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Can I access the code during development cycle? In case yes, then what method of version control you would use for sharing the code?
In case a dedicated team is hired by you on contract basis, we may either make arrangement for hosting the development on your server or may provide you with access to our server.

In case we are working on project arrangement, you'll be able to access the code once final payment has been made. Until that time, we'll be hosting the solution on our own hosting server, so that you can review the features and provide us feedbacks.

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Do you also offer source code for various applications?
We provide source code to our clients for any app or software we've created for them.

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Do you also provide a document of formal technical specification?
Our documentation comprises of Use Cases, In-Line Code Commenting, and High & Low level Descriptions to help future programmers and developers understand as to how the software was designed & constructed.

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Do you provide daily progress reports outlining the completed as well as outstanding work?
Though it's quite possible to provide daily progress reports, we'd like to mention that the whole process may become quite cumbersome. We would suggest you to either use online project collaboration or would send you weekly reports in Excel sheets format.

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How do I improve and enhance the productivity in my company with Internet?
Are you looking for new ways of communication, transferring information, and making the best use of the web for your company? How about enhancing the productivity of your employees and being able to measure the levels of performance on their own via a simple portal on the web? Maybe an Intranet would be the best solution and right answer for you. It could be helpful for your employees in gaining access to vital info eventually leading to enhanced productivity of the employees. Besides, you will save a lot of paper work also.

An employee portal or an intranet can ensure sharing of information within the organization. It would be helpful in training the employees in the direction of higher and better career growth, workflow and link processes within the organization as well as step a little further and test & recruit the employees online.

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How do you handle change request and changes in project?
We use an efficient change management procedure for any changes in the project. For ongoing minor changes during a project, the changes are communicated through your designated project manager, who gets them executed.

If the changes are significant and can greatly add work-load prior to the estimated we quoted at the beginning of the project, then we will submit a revised quote with the acceptance of the client.

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How would you receive my work?
Majority of our projects are web based. Therefore, we can send and receive files using the Internet. You may provide us a brief description (may be a doc about your exact requirement) during the initial stages of our communication regarding the project. In some cases, if you have an app that you would like us to analyze or work on, we'll require the corresponding Database details, Web server details, and FTP details for it.

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What info would you need from me?
We would like you to provide us a detailed RFP (Request For Proposal), it will help us better analyze your requirements and project in a more comprehensive manner.

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Quality Assurance and Testing

  1. Is testing also included in your pricing?
  2. What are the procedures of testing you follow? Will load testing be included in it?
Is testing also included in your pricing?
Yes, we believe testing is an integral part of development process and thus take care of same in our pricing. We have a separate team of specialists in testing.

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What are the procedures of testing you follow? Will load testing be included in it?
Our QA & testing team works from 'Use Cases' for preparing Performance and Functionality Test cases. Load tests are conducted when needed.

Working with developers, the team creates unit test cases to help the programmers & developers test their modules prior to handing over the same for integration.

The projects during the various stages of design & development undergo quality checks by a team of quality controllers and internal auditors to ensure the clients receive innovative solutions that work. This way, we ensure that you don't have to invest your time in checking what the developers and programmers have delivered. You can thus focus on your core business and take care of other aspects ensure the success of the project.

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Our Pricing

  1. Are additional costs also involved in your pricing?
  2. How can I make payments to you?
  3. How do you provide project estimates and project schedules?
  4. Is there any discount for ongoing services?
  5. What is your pricing strategy for development projects?
Are additional costs also involved in your pricing?
There is no additional cost except the bank charges that you'd need to incur at the time of making the payment. The cost of any third-party software you'd require to purchase for your clients would also be borne by you.

Our standard tools of trade like MS Project, Flash, Dreamweaver, and MS Visual Studio/Visio won't impose additional charges on you. But, if there's any tool that you would want us to use for a particular project, you may have to be billed for the same by us. However, we'll discuss and consult with you prior to implementing any such decisions.

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How can I make payments to you?
We'll be providing you proposal with invoice details along with all necessary info so you can wire transfer your payment us.

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How do you provide project estimates and project schedules?
Before we initiate a project, we carry out a very comprehensive scoping and estimation exercise using intelligent tools developed in-house. We have a team of onboard systems analysts who are adept at project analysis and estimation. On the basis of the work-load involved in the development phase as well as the project delivery requirements, we then provide the estimate for the project.

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Is there any discount for ongoing services?
There usually is at the time of contract. Our pricing is based upon a long-term association and is aimed at helping our customers gain maximum results. Please speak with your Account Manager/Project Leader to a discount plan.

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What is your pricing strategy for development projects?
Our pricing model varies depending on the projects we undertake and is largely based upon the requirements of our respective clients.

However, our general pricing format is as follows:

The three different options we offer include:

  • Fixed Price
  • Time and Material
  • Month to Month

 

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Contact Information

  1. Am I allowed to contact the appropriate parties that are working on my project? If yes, then may I communicate through phone?
  2. How may I contact you?
  3. What’s the best time to contact you?
Am I allowed to contact the appropriate parties that are working on my project? If yes, then may I communicate through phone?
Yes, we strongly suggest you to interact primarily with your project manager to reduce the chances of any miscommunications or misapprehensions within your project.

We are equally comfortable with communication through chat, e-mail or phone.

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How may I contact you?
You may fill out a form, provided to you on the right, to help us know a little more about your project and situation. If you would prefer emailing to us, please feel free to email us at info@americanbusinessmarketing.com

You may also contact us at our address:

American BUsiness Marketing
1728 Ocean Ave. Suite 186
San Francisco, CA 94116

Tel: (415) 889-8893
Email: info@americanbusinessmarketing.com

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What’s the best time to contact you?
We would appreciate all official communication to occur between 9:00 AM to 6:30 PM PST. In case you feel the need to communicate beyond the above-mentioned time span, we can arrange for a communication at mutually agreed time.

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